20Hr. Computer Lab Assistant

 
Job Description Summary
:
The Computer Lab Assistant understands and follows the mission and values of NPL. Provides customer service and technology assistance in the Library computer labs. Performs duties to manage the operation of the computer lab and assists users with problem resolution. Maintains and operates computer hardware and software. Enforces the Library's Policy #255 - Public Access Computers in a professional and respectful way. Assists Help Desk with hardware and software configuration and troubleshooting. Facilitates smoother user transition to technology, especially for those who are less familiar with technology tools. Collaborates with other staff as needed and assists in creating a positive environment.
 
Critical Skills
:
  • Flexibility in schedule
  • Positive attitude and ability to collaborate with team members
  • Ability to handle stressful situations in a calm and confident manner
  • Familiar with Windows 7, 8 & 10 and MAC OSX Yosemite
  • Willingness to embrace NPL values: innovation, service, excellence and adaptability
Work Schedule:*
Monday OFF
Tuesday 8:30am-2:00pm
Wednesday 8:30am-5:00pm
Thursday 8:30am-1:00pm
Friday OFF

Weekends – every other Sunday, 5:00-9:00pm

* Work schedule may change
Benefits
:
  • Annual Vacation Accrual: 1 week per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Illinois Municipal Retirement Fund
  • Health Benefits available for 30+ Hour Positions
Application Deadline
:
Wednesday, Aug 28, 2019 at 5:00 p.m.